Your clinic's WhatsApp replies and books, even after hours.
Mo3ed is an AI receptionist for private clinics. It answers patients within seconds, in colloquial Egyptian or formal Arabic, shares prices and open slots from your schedule, and books the appointment. Anything that needs a human is handed to your receptionist.
- Available 24 hours, holidays included
- Understands text and voice notes
- Instant hand-off to your receptionist
How it works
A patient messages the clinic on WhatsApp
At any hour, even 2 AM or a Friday. They can type or send a voice note.
Mo3ed replies within seconds, colloquial or formal
Prices, address and open slots, all from the schedule you keep, in the tone your clinic chooses.
It books the slot in your schedule
It takes the patient's name and number and confirms. If your receptionist should approve first, the booking waits for approval.
Anything that needs a human goes to your receptionist
A medical question, a complaint or an emergency is handed to the clinic straight away, with the patient's name and number.
Clear limits from day one
A clinic runs on its patients' trust, so Mo3ed follows the same rules in every conversation.
Medicine is for the doctor
When a patient asks about pain or treatment, Mo3ed offers an appointment or hands over to the receptionist. It never diagnoses or prescribes.
Patients know they are talking to AI
Mo3ed introduces itself as the clinic's AI assistant in its first reply.
Prices and slots come from your schedule
Mo3ed reads prices and times from the clinic's data, and the schedule itself blocks the same slot from being booked twice.
Patient data belongs to the clinic
We keep the name, number and appointment only, and never ask for medical details.
Message the bot as if you were a patient
The demo runs for a fictional dental clinic, with the same bot that will answer your clinic's number.